CURRENT SITUATIONS

MANAGE YOUR SHIPMENT

WEATHER ALERTS

REGULATORY NEWS

ONLINE FRAUD ALERT

What to know about shipment delays

Record-breaking e-commerce orders, COVID-19 closures and weather
events may cause package delays. Find out what you can do to manage your shipments.

SEE COVID-RELATED SERVICE IMPACT INFORMATION

Current situations affecting shipments

Heavy package
Volume.

The COVID-19 pandemic has created record-breaking shipment volumes.
As more people shop online to avoid crowds in stores,
those numbers have grown even more. This has created shipping volumes
that are taxing logistics networks nationwide, which may cause delays..

TRACK SHIPMENTS TO STAY INFORMED

UNDERSTAND TRACKING TERMINOLOGIES

COVID-19 business
closures.

The pandemic continues to cause businesses around the
country to close. If you need to send a shipment to an area that’s
experiencing closures, contact your recipient before you ship to ensure
they’re open and able to receive your package.

SEE HOW WE'RE RESPONDING TO COVID-19

Weather and other
service disruptions.

Seasonal weather events and other disruptions may occur and
cause delays for inbound and outbound shipments.
Our top priorities are the safety and well-being of our team members and
providing the best service to our customers. .

VIEW AFFECTED AREAS WITH CURRENT ALERTS

SIGN UP FOR EMAIL ALERTS

Effective March 8, 2021, money-back guarantee will be reinstated for select FastTrack Express services for
U.S. domestic and U.S. import/export shipments.

SEE THE LATEST ON MONEY-BACK GUARANTEE

Ways to manage your shipments

Whether you’re a shipper or a recipient, there are actions you can take to have more control over your shipments.

SEE COVID-RELATED SERVICE IMPACT INFORMATION